To help with the increased demand on the unemployment system and the increased volume of claims, the Executive Office of Labor and Workforce Development and the Department of Unemployment Assistance will be hosting virtual town hall meetings.  
 
We will take all who sign up through a step by step process of achieving a successful unemployment claim. We will also be taking questions from claimants across the Commonwealth.  
 
Applicants should file for benefits at  
www.mass.gov/unemployment-insurance-ui-online  
 
Upcoming sessions are:  
- Wednesday, April 1, 2020 at 2:00 PM  
- Thursday, April 2, 2020 at 2:10 PM  
- Friday, April 3, 2020 at 2:00 PM  
 
Sign up information for the virtual town hall is available at www.mass.gov/unemployment/townhall.  
 
A Spanish language town hall will be held on Tuesday at 9am and additional language town halls shortly thereafter.  
 
To further help claimants through the process of applying for benefits, we have made specific web page updates that include the latest guidance for employee qualifications and additional resources like contact forms and a COVID-19 specific unemployment claim handbook that can be viewed at www.mass.gov/resource/information-on-unemployment-and-coronavirus-covid-19  
 
We thank you for your continued patience and we hope you are able to join us for one of the town halls.  
 
Thank you,  
 
 
 
Jessica Muradian  
 
Executive Office of Labor and Workforce Development  
 
Deputy Chief of Staff & Director of Legislative Affairs and Policy